Our aim is to make Furniture Palace a satisfying workplace with inspired leadership, people oriented policies and fun filled atmosphere. We firmly believe employee satisfaction is the key to success.
We are growing in dynamic dimensions; hence we are looking for people who will enable us to continue our success. We are looking for people who are passionate, adaptable, self motivated and team players to help us achieve our goal.
On this site, you will find out about the different roles we have available, the benefits and training that go with them, and how they will give you the chance to shape the future of our business.
WHY FURNITURE PALACE?
We believe in an open door policy and direct communication with employees. We believe in offering much more than just a job; we strive to give you a full fledged career. So to enhance this we provide superior training and the opportunity to work in different aspects of Retail and Service practices. Our training programs will help you to improve on both Personal Excellence and Leadership Excellence.
In keeping with our vision to be truly world class in all aspects of our operations, our remuneration and benefits strategy is guided by the need to foster a high performance culture and maintain market competitiveness.
WORK CULTURE AT FURNITURE PALACE
We believe that employees have the right to voice their views. Suggestions are always accepted and welcomed. Your performance is evaluated on the extent to which you have contributed to the organizations goals and will be rewarded accordingly. It helps us identify and manage our high potential employees ensuring an internal pipeline of talent and securing succession to key roles. The focus on development and encouraging employees to seek opportunities which will enable them to stretch their talent and build their strengths.
APPLY NOW
If you are keen to have a promising career with Furniture Palace, kindly can send your updated CV to our official email ID: [email protected] clearly indicating the job position applying for or Use the Form Below
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Job title |
Web Administrator |
|
Department |
Marketing |
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Reports to |
Marketing Officer |
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Direct reports |
None |
|
Key Relationships |
Chief Commercial Officer, Marketing Team, Visual Merchandisers, Sales associates/Retail team and Photographer. |
Role purpose:
The Web Administrator will maintain web content and design to ensure that the assigned website is functional, accurate, and up to date.
Key Duties and Responsibilities.
- Uploading of new items on the website
- Price changes of products
- Drafting and publishing descriptions of new products
- Maintaining reports on website updates
- Tracking and monitoring website stock levels
- Tracking photoshoot schedules to ensure all products are uploaded on the website with the correct images.
- Perform any other duties as may be assigned.
Skills and Competencies
- Good understanding of website design and administration.
- Strong analytical and problem-solving skills.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Fluency with markup and programming languages including HTML, XML, Java, and CSS.
- Proficient with Microsoft Office Suite, Adobe Creative Suite, and other related software.
- A positive and proactive attitude
- Ability and willingness to contribute fresh and innovative ideas.
- Strong creative and artistic capabilities
- Ability to prioritize multiple job responsibilities.
Minimum Qualifications
- Diploma or degree in ICT related course from a recognized institution.
- At least two years’ experience in a similar position
- Interior design experience is an added advantage.
How to Apply:
If you meet the above criteria and are passionate about the role, we want to hear from you. Please submit your resume outlining your qualifications and why you’re the ideal candidate for the position at [email protected]
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Job title |
Showroom/Branch Manager |
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Department |
Retail |
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Reports to |
Retail Manager |
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Direct reports |
Assistant Managers, Supervisors, Front Desk, Sales Team, Visual Merchandisers, Technicians, Loaders. |
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Key Relationships |
CEO, Commercial, Procurement, Marketing, HR, Finance, Operations Teams |
Role purpose:
Accountable for the branch revenue and budget, expenses, daily operations, monitor sales & profitability. Ensure exceptional customer service levels, staff management, training, stocks control, store merchandising and administration.
Key Duties and Responsibilities.
Sales Budgets & Profitability:
- Ensure sales budgets for employees and the branch are consistently achieved and measured.
- Monitor daily sales team activities and branch costs.
- Decrease costs, reduce wastage, and report on variances.
Managing & Leading People:
- Identify talent within and grow them for succession planning.
- Handle matters on staff attendance, performance, welfare, training, and disciplinary matters.
- Ensure staff motivation, grooming, and safety.
Merchandising:
- Ensure showroom displays are stocked, attractive, and well-accessorized.
- Monitor proper tagging of items and propose new product ideas.
Compliance- Policies & Processes & Reports:
- Monitor front desk operations and facilities.
- Compile and send accurate reports to management.
- Ensure compliance with permits, licenses, and policies.
Stock Take & Pricing:
- Conduct monthly stock take exercises and report variances.
- Requisition stock requirements from the warehouse.
- Ensure correct price tickets and price change updates.
Customer Experience:
- Maintain high customer service standards.
- Handle customer complaints and encourage professional client interactions.
- Promote product knowledge and enhance the shopping experience.
Key Skills & Qualifications:
- 2-4 years of retail management experience.
- Bachelor’s degree in business or equivalent.
- Track record of driving sales and operational efficiency.
- Strong computer skills.
- Team management experience.
- Results-oriented, detail-oriented, and adaptable.
Behavioural Competencies:
- Managing People
- Big Picture Vision
- Effective Delegation
How to Apply:
If you are a dynamic and motivated individual with a passion for retail and a track record of driving results, we want to hear from you. Please submit your resume outlining your qualifications and why you’re the ideal candidate for the Commercial Manager position at [email protected]
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Company |
Furniture Palace Limited |
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Title of Role |
Graphic Designer |
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Reports to |
Marketing Officer |
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Location |
Nairobi, Kenya |
Position Overview
As a creative designer, you will work closely with the graphic design and marketing department to deliver engaging content that meets the expectations of our customers. You should be extremely creative, dedicated, and possess excellent written and verbal communication skills.
Responsibilities And Duties
- Work with the marketing team to produce new ideas for company branding, promotional campaigns, and marketing communications.
- Evaluate trends, assess new data and keep up to date with the latest marketing techniques.
- Work with the head of marketing to create and implement tailored marketing plans based on campaign requirements.
- Direct brainstorming meetings and creative sessions.
- Shape brand standards and create procedures to ensure all products are brand appropriate.
- Supervise the designer’s daily workflow and monitor deadlines.
- Develop exceptional and well-crafted copy writing that meet clients’ requirements.
Key Qualifications and Requirements:
- Bachelor’s degree in art, graphic design, marketing, communications, and other relevant fields.
- A minimum of 5 years’ digital experience, particularly with, but not limited to web, social and emerging technologies.
- A solid understanding of design, copy and web practices.
- Brilliant interpersonal and communication skills.
- Have in-depth knowledge of brand development and multichannel marketing models.
- Excellent working knowledge of software such as Photoshop, Illustrator, InDesign etc.
- Must be a creative and strategic thinker.
How to Apply:
If you meet the above criteria and are passionate about the role, we want to hear from you. Please submit your resume outlining your qualifications and why you’re the ideal candidate for the position at [email protected]
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Job title |
Customer Care |
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Department |
Warehouse |
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Reports to |
Warehouse Lead |
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Direct reports |
None |
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Key Relationships |
Retail Teams, Warehouse, Head office teams |
Role purpose:
The primary responsibility will be to handle the client enquiries, complaints and feedback and ensure clients have a memorable experience and are happy with our products and services. The CEA will forward enquiries to the relevant/respective personnel for further assistance. Follow up to ensure clients were assisted and are satisfied. Follow up with our customers to ensure they were assisted. Respond, resolve or escalate any queries and issues that may arise from a client’s visit.
Key Duties and Responsibilities.
- Answer questions or discuss concerns with customers walking in, or on the phone.
- Determine the best way to address customer needs.
- Explain how our products and services benefit the customer whenever the need arises.
- Assign clients to the right personnel for assistance- sales people, relevant manager etc.
- Keep accurate records of each customer interaction.
- Receive the calls coming in.
- Prepare reports required.
- Forward technical issues to the relevant personnel for assistance and follow up to ensure the matter is successfully handled.
- Check in with the other teams for any issues raised from clients and forward them to relevant parties for further assistance.
- Attend trainings required to keep abreast on matters product knowledge, soft skills to enhance service standards to our clients.
- Perform any other duties as may be required from time to time.
Key Skills & Qualifications
Essential skills:
- Diploma or bachelor’s degree in a business-related course.
- At least one year of customer service experience preferably from the hospitality background.
- Excellent listening and empathetic skills
- Proficient in Microsoft Office
- Professional certification on Customer service is a plus.
Essential attributes:
- Works well under pressure
- Pleasant/warm personality, bubbly/cheerful.
- Excellent oral and written communication skills.
- Attention to detail.
- Creative Problem-Solving Skills
- Thinks fast on their feet and decisive.
- Great Interpersonal Skills.
- Upbeat, reliable and flexible.
- Positive attitude- Optimistic.
How to Apply:
If you meet the above criteria and are passionate about the role, we want to hear from you. Please submit your resume outlining your qualifications and why you’re the ideal candidate for the position at [email protected]